---
title: "Extending a Lifeline: Making 988 Possible"
description: Using the Mosaicx Outreach platform, the retailer automates millions of patient reminders each month. The system delivers timely notifications for prescription pickup reminders, helping patients stay on track while easing staff workload.
---

[Mosaicx | Media Center ](https://www.mosaicx.com/media-center)

# [Extending a Lifeline: Making 988 Possible](https://www.mosaicx.com/media-center/extending-a-lifeline-making-988-possible)

 Written by [Mosaicx](https://www.mosaicx.com/media-center/author/mosaicx) | September 01, 2025

### Vibrant Emotional Health partners with Mosaicx to maintain and enhance access to the 988 Suicide & Crisis Lifeline.

When experiencing a mental health crisis, two minutes is too long to wait to talk to a counselor.

In situations like these, every second matters. That’s why Vibrant Emotional Health and Mosaicx made it a priority to make the 988 Suicide & Crisis Lifeline more accessible and faster to respond. Now, help seekers—individuals reaching out for support—can be connected to a counselor in less than 30 seconds, and there are more ways to connect than ever before.

[Read More >](https://www.mosaicx.com/case-study/increasing-access-to-mental-health-and-crisis-care)<https://www.mosaicx.com/hubfs/Case%20Studies/Mosaicx-Retail%20Pharmacy%20Case%20Study.pdf>

[View full post](https://www.mosaicx.com/media-center/extending-a-lifeline-making-988-possible)

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