Intersection of AI and Staffing: How to Scale Your Business Without Adding Headcount

Picture of Rebecca Jones Rebecca Jones : February 01, 2023

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Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each edition covers the trends of the day with compelling perspectives that can provide important insights to give you a competitive advantage in the marketplace. We invite submissions with a focus on our favored technology topics areas: big data, data science, machine learning, AI and deep learning. Enjoy!

 

 
Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue

Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue

Picture of Mosaicx Mosaicx: November 28, 2023

(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all...

Podcast
AICX 101: Intro to Artificial Intelligence and Customer Experience

AICX 101: Intro to Artificial Intelligence and Customer Experience

Picture of Mosaicx Mosaicx: November 21, 2023

(YouTube) - Brian, David and Eric talk about why they've dedicated their lives to improving customer experiences, and they discuss how the newest...

Podcast
Voice-of-the-customer CX Can’t Exist Without Conversational Design

Voice-of-the-customer CX Can’t Exist Without Conversational Design

Picture of Rebecca Jones Rebecca Jones: November 10, 2023

(CustomerThink) - Experts estimate that in 2022, more than 70% of customer interactions will rely on emerging technologies such as machine learning...

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