About Us

Sam Meckey

President, WestCX

Sam Meckey is president of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. Sam joined WestCX in 2025, bringing more than 20 years of leadership experience in customer experience (CX), healthcare, and technology-enabled services. He brings a deep understanding of how to drive intelligent engagement, operational transformation, and customer satisfaction at scale. Sam most recently served as CEO of UpHealth, a publicly traded digital health solutions company. Prior to that, he led the healthcare business at EXL, driving its transformation into a tech-enabled services leader with a strong focus on enhancing the end-to-end customer journey. Earlier in his career, Sam held several leadership roles at Optum, culminating in his role as president of the $1 billion global business.

As a former U.S. Navy officer and pilot, Sam earned his bachelor’s degree in economics from the U.S. Naval Academy, a master’s degree in aerospace operations from Embry-Riddle Aeronautical University, and an MBA from Harvard Business School.

Rebecca Jones

Chief Operating Officer, WestCX

Rebecca Jones is Chief Operating Officer of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. She joined the WestCX in January 2021, bringing with her over 25 years of experience dedicated to driving business growth, fostering talent, and ensuring client success.

In addition to her role at Mosaicx, Rebecca is an active board member of Families for Effective Autism Treatment (FEAT) in Louisville, KY. She serves as the executive sponsor for Women of West, volunteers with the Molly Johnson Foundation to support children with special needs, and advocates for women in technology. Furthermore, Rebecca is a Savvitas Global Ambassador, a member of the Forbes Technology Council, and actively involved with Tech Up for Women and CCWomen, championing initiatives that empower women in the tech industry.

Matt Whitmer

Chief Revenue Officer, WestCX

Matt Whitmer is Chief Revenue Officer and Senior Vice President of Marketing of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. In his role, Whitmer leads a team focused on serving enterprise clients as they embrace and implement Mosaicx' cloud-based solutions to revolutionize client engagement with conversational AI. He also sets healthcare leaders up for success with TeleVox’s solutions, connecting them with the industry’s most powerful AI-enabled patient relationship management platform. Throughout his work, Whitmer plays a central role in fostering strong partnerships that generate high-quality leads and ultimately increase revenue. 

He has over 15 years of senior leadership experience focused on helping enterprise clients embrace and implement cloud-based engagement solutions. Before joining WestCX, Whitmer established and guided enterprise sales teams at multiple brands in the AI and customer contact industries, successfully raising their profile and value.

Joseph Pisciotta

Chief Financial Officer, WestCX

Joseph Pisciotta is Chief Financial Officer of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. As CFO, Joseph oversees all finance functions at WestCX.

Before being named CFO in February 2023, Joseph was the EVP of Finance for West Corporation’s UCaaS business. Prior to joining West Corporation, Joseph was the CFO of the $4 billion annual revenue-acquiring division for First Data, a segment of Fiserv.

Joseph has over 20 years of experience leading and building financial teams in global companies of significant scale and operating complexity. He began his career with Ernst & Young as a certified public accountant. He later became a long-term senior leader in the payments industry including eight years as general manager of Wells Fargo Merchant Services, a $1 billion annual revenue business with consistent double-digit organic growth.

Joseph graduated from Hofstra University with a bachelor’s degree in Accounting & Finance.

Kamal Anand

Chief Product Officer, WestCX

Kamal Anand is Chief Product Officer of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. With over 30 years of experience, Kamal has led the development of mission-critical tech products for enterprises.

Kamal is passionate about applying innovative technology to serve the business needs of enterprises and ultimately their customers. He was CEO and Co-Founder of Asparia which was acquired by Televox in 2020. Previously, Kamal has been co-founder or early executive of five technology product companies, and as a strategy consultant at McKinsey & Co serving Fortune 500 companies. Kamal is also avid supporter of entrepreneurship and is on the board TiE Silicon Valley a 30-year non-profit that fosters entrepreneurship.

Kamal earned his MBA from The Wharton School, and a Master’s in Computer Science from the University of Southern California.

Juan Rosero

Chief Information Officer, WestCX

Juan Rosero is Chief Information Officer of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. With an illustrious career spanning multiple senior leadership positions at West Corporation, including his role as Senior Vice President of Technology for Life & Safety and UCaaS segments, Juan has continuously showcased his expertise in designing and delivering cutting-edge technology solutions across different industries.

Prior to his tenure at West Corporation, Juan held key executive positions at globally recognized companies such as Cable and Wireless, where his leadership drove the successful design, launch, and management of B2B, B2C, and B2G products across 40 countries.

Additionally, he worked at Liberty Latinamerica and Columbus Network where he spearheaded the successful rollout of IPTV, broadband, and IoT products. In these roles, Juan skillfully oversaw engineering, development, and operations, setting new industry standards and achieving remarkable results.

Tracy Lee

VP, Operations, WestCX

Tracy Lee is Vice President, Operations of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. Tracy leads teams of success coaches who support top-tier clients. She’s been with West Technology Group companies for 25+ years and is best known for clear communication, transparency, a knack for taking on challenging situations, and her enduring positive attitude.​

William Bradshaw

VP, Deputy General Counsel​, WestCX

William Bradshaw is Vice President, Deputy General Counsel of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. William has been with West Technology Group for over 10 years, bringing experience in enterprise sales, negotiations, compliance, data privacy, and risk management. William advises executives on strategic initiatives while proactively identifying opportunities to improve internal processes.​

Rick King

VP, Human Resources, WestCX

Rick King is Vice President, Human Resources of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. With over 15 years of experience in HR leadership across financial services, tech, and healthcare, Rick is passionate about building strong teams and aligning talent with business goals. He began his career in recruiting and remains focused on driving culture and performance.