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Published Articles (2)

Why IVAs and AI Are Essential Puzzle Pieces in Your Omnichannel Strategy

Picture of Rebecca Jones Rebecca Jones: November 23, 2023
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Tap the Potential of Conversational CX with AI

Picture of Rebecca Jones Rebecca Jones: November 22, 2023
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customerTHINK

Voice-of-the-customer CX Can’t Exist Without Conversational Design

Picture of Rebecca Jones Rebecca Jones: November 10, 2023
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The Role of Generative AI in Enhancing Automated Customer Experiences

Picture of Contributed Article Contributed Article: November 03, 2023
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Nfinite Unveils AI, AR, and Automation Innovations to Help Retailers Scale Product Imagery Creation

Picture of Contributed Article Contributed Article: October 29, 2023
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Crafting a Customer Service Game Plan With Generative AI

Picture of Rebecca Jones Rebecca Jones: October 12, 2023
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Conversational CX: The Key to Gaining a Competitive Business Edge

Picture of Rebecca Jones Rebecca Jones: October 10, 2023
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Generative AI in Customer Service: A Balanced Blueprint

Picture of Rebecca Jones Rebecca Jones: October 02, 2023
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Achieve a New Era of CX with Conversational AI Tools

Picture of Rebecca Jones Rebecca Jones: October 02, 2023
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4 Ways Conversational CX Delivers Competitive Edge to Businesses

Picture of Rebecca Jones Rebecca Jones: September 18, 2023
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How Conversational CX Enhances Business Competitiveness

Picture of Rebecca Jones Rebecca Jones: September 18, 2023
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CONVERSATIONAL STARTERS: Mosaicx’s Co-sales Program

Picture of Contributed Article Contributed Article: August 21, 2023
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