No Turning Back on AI
(Contact Center Pipeline) - The current landscape of AI (artificial intelligence) in customer experience (CX) includes a wide array of applications,...
Rebecca Jones : March 05, 2024
(magazine) - AI’s adoption in the telecom industry is steadily rising, with forecasts predicting it to reach $10.4 billion by 2030. As AI implementation grows, so does the urgency to establish safe and ethical AI practices.
Telecom is a heavily regulated industry. As such, telecom companies must prioritize establishing responsible and trustworthy AI with customers, employees, and stakeholders. The following guidelines can help telecom businesses responsibly develop AI that allows them and their customers to harness the benefits and manage risks.
(Contact Center Pipeline) - The current landscape of AI (artificial intelligence) in customer experience (CX) includes a wide array of applications,...
(Techonology Reseller News) - Omaha, NE – May 14, 2024 – Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the...
(CSI Market) - In an era where seamless customer experiences are paramount, Mosaicx has emerged as a pioneer in the field of conversational AI...