A Responsible Approach to AI: Overcoming Skepticism and Building Customer Trust

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(ChannelVision Magazine) - Artificial intelligence (AI) has emerged as a transformative force in the ever-evolving technology landscape, promising unparalleled advancements and innovation across industries. Headlines are ablaze with the potential of AI to revolutionize business operations, yet many remain cautious of its reliability and credibility. In fact, three in five people hesitate to trust AI systems, showed a recent study by KPMG on the topic. As AI’s impact becomes increasingly evident and demand for its implementation skyrockets, AI governance and overall management framework seem to lag behind. Businesses face a crucial balancing act of keeping pace with rapid innovation, building trust with skeptical users and implementing AI responsibly. Striking a balance requires a strategic approach.