
- Crystal-clear audio
- Natural conversations
- Simultaneous voice and text interactions
- Rich data insights
- And more

- Crystal-clear audio
- Natural conversations
- Simultaneous voice and text interactions
- Rich data insights
- And more
AI-Native CX Platform:
Surprisingly Simple
Mosaicx uses voice recognition and digital messaging to help users find information quickly and resolve issues without help from an agent.






conversations with every customer.
Serve Humans

Our platform identifies the true intent of an outreach, letting customers describe their issue in their own words. This intent capturing makes it possible to move your consumers to the best place for them (self-service or human), at the fastest pace possible.
Our platform replaces legacy IVR’s, simple text message bots, and outdated auto dialers, with an elevated experience as if your consumers were speaking with a real human agent (without the need for you to hire an extra contact center).
We use Google-backed ML and owned intellectual property to understand the spoken word or text of a digital conversation no matter if the consumer calls the brand or if a brand sends a text message to them directly.
Serve Humans

Our platform identifies the true intent of an outreach, letting customers describe their issue in their own words. This intent capturing makes it possible to move your consumers to the best place for them (self-service or human), at the fastest pace possible.
Our platform replaces legacy IVR’s, simple text message bots, and outdated auto dialers, with an elevated experience as if your consumers were speaking with a real human agent (without the need for you to hire an extra contact center).
We use Google-backed ML and owned intellectual property to understand the spoken word or text of a digital conversation no matter if the consumer calls the brand or if a brand sends a text message to them directly.
The AI-Native Platform to Elevate Customer Experience
Generate revenue, reduce costs, and strengthen customer loyalty without losing the human touch.
30+ years of enterprise grade IVR and CX excellence to empower your business.
ENGAGE
Automated inbound and outbound customer support
OUTREACH
Bi-directional, AI-powered messaging.
INSIGHTS360
End-to-end analytics to track interactions from dial to disconnect.

ENGAGE
Automated inbound and outbound customer support powered by AI Virtual Agents.
OUTREACH
Bi-directional, AI-powered messaging campaigns.
INSIGHTS360
End-to-end analytics to track interactions.
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