Collect Performance Snapshots in Your Customer Experience Dashboard
Performance snapshots to monitor and manage customer experiences
Capture the Customer Experience
How many messages actually got delivered? How many times did a customer call your contact center? How long do customers use self-service before asking for an agent? Mosaicx provides customer experience reports in the same console you use to manage the application.
Information at your fingertips to gauge your customer experience.
Billing Dashboard
Conversation History
Operations Data
Application Manager
Campaign Builder
Why Choose Mosaicx?
The Mosaicx team has been innovating customer experience technology for decades. Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you.