AI for Travel and Hospitality

5-Star Guest Experiences with a Trusted Conversational AI Leader

Transform the way travelers plan, book, and enjoy their journeys with personalized and seamless AI-powered interactions

Fast, Easy and Personalized

Mosaicx automates a wider range of interactions than traditional IVR systems. Plus, it makes service feel simple and conversational, just like talking to an agent.

Request a Demo

Impact of Conversational
AI in Travel

Collect Information
to Solve Problems

Mosaicx Insights provides organizations the ability to track performance to assist in decision making.

Reduce Technology-
Driven Downtime

Mosaicx seamlessly integrates with other technology, avoiding problems caused by fragmented systems.

Avoid Brand
Erosion

Mosaicx designs customer experiences that improve brand loyalty.

Travel by the numbers:

+0

Monthly Calls Received

0%

Call Containment

Serving the Complete
Travel Industry

industry-travel-depart

 

 

Keep customers informed at every step of the journey.

  • Send travel updates
  • Offer location-based information
  • Share coupons
  • Automate flight changes
  • Search for flight data

industry-telco-cell

 

Offer proactive service and promotional messaging.

  • Collect payments
  • Send cart reminders
  • Check reservation status
  • Offer promotions
  • Manage accounts

industry-travel-concierge

 

Automate management of customer accounts and loyalty programs.

  • Personalize messaging
  • Send loyalty rewards
  • Share local promotions
  • Give recommendations
  • Answer FAQ

industry-retail-marketing

 

Easily update virtual agents and text-based messaging as seasonal needs change.

  • Provide statements
  • Send loyalty rewards
  • Share member-only offers
  • Update account information
  • Manage member benefits

Mosaicx for Travel

Download this free guide about using conversational AI strategies to improve customer experiences and see how airlines, hotels, and the rest of the travel industry uses Mosaicx to meet their needs.

Read the Playbook

Mosaicx-playbook-500

 

Read More About AI in Travel

4 min read
Agent AI: How to Enhance Agent Experience
Artificial intelligence (AI) is transforming the contact center industry. While much of the focus has been on using AI...
5 min read
Contact Center AI Trends for 2024
Contact centers are undergoing a massive transformation. Due to Covid-19, call centers took a hit, as call volume...
5 min read
How to Improve NPS with AI-enabled Tools
Business growth and success hinge on customer satisfaction and loyalty, which makes customer experience (CX) a critical...

Ready to Try Mosaicx?

Enter your contact info, and one of our experts will set up a one-on-one demo showing features relevant for your business. Book your demo and see how conversational AI can be surprisingly simple.