Insights

CX Manager & Reports

 

Craft & Capture the Customer Experience

How many messages actually got delivered? How many times did a customer call your contact center? How long do customers use self-service before asking for an agent? Mosaicx provides customer experience reports in the same console you use to manage the application.

 

You need a lot of information to know whether your automation tools are working.

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Performance Insights

Billing Dashboard

Conversation History

Operations Data

Application Manager

Campaign Builder

 

Why Choose Mosaicx?

The Mosaicx team has been innovating customer experience technology for decades. Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you.

Voice and Text Compatible
 Analytics and Insights Portal
Ongoing Updates
Transactional Pricing
Design and Implementation Support
Enhanced with Google NLU Models

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Get a Copy of the Mosaicx Playbook

Download this free, comprehensive guide on the Mosaicx conversational AI solution and what you should be thinking through as you analyze your digital conversation strategies.

Download the Playbook

Ready to See Mosaicx for Yourself?

Submit the form to demo service modules relevant for your business.

Experience Mosaicx by booking and demo and see how conversational AI can be surprisingly simple.