Experience Engage Like Never Before
See how Mosaicx sets a new standard
in Conversational AI.
The Next Era of Engage
Our AI-native platform delivers adaptive, intelligent, and seamless customer experiences.
What Makes Engage Different?
Engage is Mosaicx’s next-generation conversational AI platform – delivering voice-led, intellegent, and adaptive automation that transforms how enterprises connect with customers.
Built on streaming speech-to-speech AI, Engage listens, understands, and acts in real time – processing payments, verifying eligibility, managing transactions, or resolving service requests in a single, natural exchange.
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Virtual Agents
that Feel Human
Deliver natural, empathetic interactions with streaming speech-to-speech AI. Real-time, expressive responses with multilingual and accent recognition ensure seamless experiences for every user.
Rapid
Automation Builder
Engage listens and acts—rescheduling appointments, processing payments, verifying eligibility, and more. Persistent, omnichannel engagement adapts to tone and intent, while Journey Insights analytics drive continuous learning and next-best actions.
Automated
Workflow Discovery
Every interaction becomes an insight. Engage tracks automation’s impact on ROI, satisfaction, and adherence with real-time KPI dashboards.
Insights360™
Integration
Analyzes every Engage conversation and customer journey, translating data into prescriptive and actionable insights.
AI AT THE CORE
Delivers flexible automation and a unified omnichannel experience
ADAPTIVE CUSTOMER JOURNEYS
Leverages AI intelligence and Insights360™ for personalized experiences
RADICAL TIME TO VALUE
Go live in weeks and scale high-impact workflows without IT bottlenecks
VOICE-LED, HUMAN CENTRIC
Natural, empathetic interactions at scale, starting with voice
Ready to see Mosaicx in action?
"Engage goes beyond static automation, creating personalized customer experiences and reducing friction in the support journey. The deep integration of generative AI and intelligent automation throughout the platform reinforces Mosaicx as a true innovator in AI-powered enterprise customer engagement.”
Alpa Shah, Global Vice President
CX Practice at Frost & Sullivan
| Feature | Traditional Systems | |
|---|---|---|
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AI-Native
|
No
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AI at our core—built from the ground up for seamless advanced AI.
|
|
Omnichannel Experience
|
Limited
|
Voice-led, human-centric—unified, customer focused omnichannel communication.
|
|
Radical Time to Value
|
Months or years for integration
|
Go live in 90 days or less—rapid deployment, fast results.
|
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Integrations
|
Limited
|
Seamless integration with contact centers, CRMs, and more.
|
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Data & Security
|
Limited
|
Enterprise-grade security and compliance, including SOC 2 & HIPAA
|
