AI for Utilities

Drive customer satisfaction with real-time virtual agents.

 

Automated Service Tech Who’s Always There

Mosaicx Intelligent Virtual Agents understand natural language used by customers. That lets them resolve more tasks than with other self-service tools and provides a more enjoyable experience, even when handling complaints.

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Authenticate Callers

Collect Payments

Answer FAQs

View Past and Scheduled Transactions

Send Outage Notifications

Dozens of Other Uses

 

Why Choose Mosaicx?

The Mosaicx team has been innovating customer experience technology for decades.  Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you.

Voice and Text Compatible
 Analytics and Insights Portal
Ongoing Updates
Transactional Pricing
Design and Implementation Support
Enhanced with Google NLU Models

Get a Copy of the Mosaicx for Utilities Playbook

Download this free, comprehensive guide on the Mosaicx conversational AI solution and what you should be thinking through as you analyze your digital conversation strategies.

Download the Playbook

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