AI for Utilities

Drive customer satisfaction with real-time virtual agents.


Automated Service Tech Who’s Always There

Mosaicx Intelligent Virtual Agents understand natural language used by customers. That lets them resolve more tasks than with other self-service tools and provides a more enjoyable experience, even when handling complaints.

Request a Demo

Authenticate Callers

Collect Payments

Answer FAQs

View Past and Scheduled Transactions

Send Outage Notifications

Dozens of Other Uses


Why Choose Mosaicx?

The Mosaicx team has been innovating customer experience technology for decades.  Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you.

Voice and Text Compatible
 Analytics and Insights Portal
Ongoing Updates
Transactional Pricing
Design and Implementation Support
Enhanced with Google NLU Models

Get a Copy of the Mosaicx for Utilities Playbook

Download this free, comprehensive guide on the Mosaicx conversational AI solution and what you should be thinking through as you analyze your digital conversation strategies.

Download the Playbook


Related Articles

2 min read
Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards
Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards Leader in conversational AI solutions...
5 min read
AI Implementation: A Complete Guide
Delivering exceptional customer experiences has become crucial for building brand loyalty, driving customer retention,...
4 min read
Generative AI vs. Conversational AI: How They Work Together in Customer Service
Customer service is rapidly changing thanks to advances in artificial intelligence (AI). Two types of AI that are...

Ready to See Mosaicx for Yourself?

Submit the form to demo service modules relevant for your business.

Experience Mosaicx by booking a demo and see how conversational AI can be surprisingly simple.