CCW CXO Exchange
Join us in St Louis where we will be Defining What Matters to enable FOCUS, INNOVATION, and POSITIVE IMPACT in all we do in CX.
St. Louis, MO, May 15-17th
Join us for our speaking sessions.
Day 1
May 15th 5:15PM
Roundtable
Day 2
May 16th 4:15PM – 4:45PM
Balancing AI and Human Touch in Customer Experience
Explore the intersection of artificial intelligence and the human touch in crafting exceptional customer experiences. This panel discusses strategies for leveraging AI to enhance efficiency and personalization while maintaining the vital human connection that fosters trust and loyalty. Gain insights into achieving the perfect balance for a seamless and impactful customer journey.
Download one (or all) of these conversational AI playbooks for tips on getting the most value from conversational AI in your industry.
Download an Industry-Specific Playbook
Submit your contact information, then choose the playbook you'd like to read.