AICX 101: Intro to Artificial Intelligence and Customer Experience

Featured Image

(YouTube) - Brian, David and Eric talk about why they've dedicated their lives to improving customer experiences, and they discuss how the newest wave of AI is impacting their lives and careers. Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means.

 

How a Leading Bank Transformed Customer Experience with Mosaicx

How a Leading Bank Transformed Customer Experience with Mosaicx

Mosaicx delivers AI-powered automation and analytics that streamline banking services, boost employee retention, and create more personalized...

Global FinTech Leader Achieves Millions in Cost Avoidance and Fraud Prevention with Mosaicx

Global FinTech Leader Achieves Millions in Cost Avoidance and Fraud Prevention with Mosaicx

Mosaicx delivers AI-powered automation that streamlines payment support, enhances fraud detection, and drives measurable ROI. Meeting the Need for...

Leading One of the Nation’s Largest Banks to Drive Data-Backed CX Transformation with Insights360

Leading One of the Nation’s Largest Banks to Drive Data-Backed CX Transformation with Insights360

Mosaicx’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...