AICX 101: Intro to Artificial Intelligence and Customer Experience

Featured Image

(YouTube) - Brian, David and Eric talk about why they've dedicated their lives to improving customer experiences, and they discuss how the newest wave of AI is impacting their lives and careers. Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means.

 

No Turning Back on AI

No Turning Back on AI

(Contact Center Pipeline) - The current landscape of AI (artificial intelligence) in customer experience (CX) includes a wide array of applications,...

Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards

Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards

(Techonology Reseller News) - Omaha, NE – May 14, 2024 – Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the...

Mosaicx360: Revamping Customer Experiences with Conversational AI Solutions

Mosaicx360: Revamping Customer Experiences with Conversational AI Solutions

(CSI Market) - In an era where seamless customer experiences are paramount, Mosaicx has emerged as a pioneer in the field of conversational AI...