Mosaicx
Leading National Banks Drives Data-Backed CX Transformation with Insights360
Mosaicx’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...
Powering One of the Nation’s Largest Pharmacy Chains
Using the Mosaicx Outreach platform, the retailer automates millions of patient reminders each month. The system delivers timely notifications for...
WestCX Launches Engage: Real-Time AI That Speaks, Listens, and Learns Across Every Patient Interaction
New Engage, LinguaAI, and Journey Insights solutions bring multilingual, measurable, and human-like communication to healthcare organizations ...