Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue
(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all...
(The Fast Mode) - Artificial intelligence (AI) is a hot topic in the business world—and indicators show that will not change in the immediate future. While analysts and pundits have declared that businesses failing to adopt AI risk falling behind, there remains skepticism, particularly by those in customer-facing operations to move forward with AI. There is no denying that AI can provide significant benefits, including increased efficiency, better data analysis, scalability, among many others. How do we reduce that skepticism and convert it into long-term customer loyalty for your brand?
(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all...
(YouTube) - Brian, David and Eric talk about why they've dedicated their lives to improving customer experiences, and they discuss how the newest...
(CustomerThink) - Experts estimate that in 2022, more than 70% of customer interactions will rely on emerging technologies such as machine learning...