No Turning Back on AI
(Contact Center Pipeline) - The current landscape of AI (artificial intelligence) in customer experience (CX) includes a wide array of applications,...
(The Fast Mode) - Artificial intelligence (AI) is a hot topic in the business world—and indicators show that will not change in the immediate future. While analysts and pundits have declared that businesses failing to adopt AI risk falling behind, there remains skepticism, particularly by those in customer-facing operations to move forward with AI. There is no denying that AI can provide significant benefits, including increased efficiency, better data analysis, scalability, among many others. How do we reduce that skepticism and convert it into long-term customer loyalty for your brand?
(Contact Center Pipeline) - The current landscape of AI (artificial intelligence) in customer experience (CX) includes a wide array of applications,...
(Techonology Reseller News) - Omaha, NE – May 14, 2024 – Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the...
(CSI Market) - In an era where seamless customer experiences are paramount, Mosaicx has emerged as a pioneer in the field of conversational AI...