How a Leading Bank Transformed Customer Experience with Mosaicx
Mosaicx delivers AI-powered automation and analytics that streamline banking services, boost employee retention, and create more personalized...
Rebecca Jones
:
January 30, 2023
Demand for workers is intense. As states reopened their economies in 2021, employers drew from a smaller pool of available workers. Wages increased, and job openings soared, remaining high in 2022. The number of workers quitting their jobs has also remained elevated.
Despite the number of job openings, the unemployment rate ticked up to 3.7% (by 306,000 people) in October. The new data comes amidst ongoing layoffs, as seen in the tech industry.
This “contradictory labor market” leaves business leaders, including HR teams, scratching their heads, potentially unsure how to move forward.
Mosaicx delivers AI-powered automation and analytics that streamline banking services, boost employee retention, and create more personalized...
Mosaicx delivers AI-powered automation that streamlines payment support, enhances fraud detection, and drives measurable ROI. Meeting the Need for...
Mosaicx’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...