CX360, Inc. Commends FCC Decision to Require SMS Georouting for the 988 Suicide & Crisis Lifeline
New decision ensures help seekers receive localized support across communication channels OMAHA, Neb., July 24, 2025 (GLOBE NEWSWIRE) --CX360, Inc....
(Solutions Review) - Today’s brands are more aware of the value of providing customers with exceptional and memorable experiences. This increased focus comes as companies realize the role customer experience (CX) plays in attracting new customers and creating brand loyalty. In the push to develop new ways to deliver value to customers, physical and digital have converged to redraw the boundaries of what’s possible to accomplish. We’re now firmly in the age of phygital CX.
AI and intelligent virtual agents (IVAs) are at the forefront of this integration. IVAs enable brands to respond quickly to customer needs, offer customized recommendations, streamline customer care operations, and deliver a personalized shopping experience.
New decision ensures help seekers receive localized support across communication channels OMAHA, Neb., July 24, 2025 (GLOBE NEWSWIRE) --CX360, Inc....
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
Mosaicx has launched its next-generation Engage platform—an AI-native customer experience solution that enables intelligent, adaptive, and...