Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue
(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all...
(Telecom Reseller) - The customer experience (CX) landscape is constantly evolving, but today’s technologies are opening new possibilities at an incredible rate. The fusion of physical and digital interactions, aptly termed “phygital experiences,” has emerged as a critical game changer across industries. As customer expectations continue to climb, brands seek innovative ways to build lasting customer connections.
(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all...
(YouTube) - Brian, David and Eric talk about why they've dedicated their lives to improving customer experiences, and they discuss how the newest...
(CustomerThink) - Experts estimate that in 2022, more than 70% of customer interactions will rely on emerging technologies such as machine learning...