Phygital Frontier Merging Physical & Digital Experiences Transforms CX

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(Telecom Reseller) - The customer experience (CX) landscape is constantly evolving, but today’s technologies are opening new possibilities at an incredible rate. The fusion of physical and digital interactions, aptly termed “phygital experiences,” has emerged as a critical game changer across industries. As customer expectations continue to climb, brands seek innovative ways to build lasting customer connections.

 

 

No Turning Back on AI

No Turning Back on AI

(Contact Center Pipeline) - The current landscape of AI (artificial intelligence) in customer experience (CX) includes a wide array of applications,...

Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards

Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards

(Techonology Reseller News) - Omaha, NE – May 14, 2024 – Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the...

Mosaicx360: Revamping Customer Experiences with Conversational AI Solutions

Mosaicx360: Revamping Customer Experiences with Conversational AI Solutions

(CSI Market) - In an era where seamless customer experiences are paramount, Mosaicx has emerged as a pioneer in the field of conversational AI...