Phygital Frontier Merging Physical & Digital Experiences Transforms CX

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(Telecom Reseller) - The customer experience (CX) landscape is constantly evolving, but today’s technologies are opening new possibilities at an incredible rate. The fusion of physical and digital interactions, aptly termed “phygital experiences,” has emerged as a critical game changer across industries. As customer expectations continue to climb, brands seek innovative ways to build lasting customer connections.