Mosaicx Launches AI-Native CX Platform and Wins Top Honor at CCW Las Vegas 2025
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
(The Fast Mode) - The advent of generative AI (GenAI) in business heralds a monumental opportunity and responsibility. We find ourselves at a pivotal moment where technology's potential has intersected with the need for ethical stewardship. For businesses, integrating GenAI is far more than harnessing its power for operational efficiency or competitive advantage. It's also about navigating the complex terrain of ethical implications, risk management, and societal impact.
Responsible AI usage is a strategic imperative that extends well beyond technical considerations. Striking a balance between effectiveness and ethics is crucial across various sectors, including retail, hospitality, and customer service/customer experience (CX).
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
Mosaicx has launched its next-generation Engage platform—an AI-native customer experience solution that enables intelligent, adaptive, and...
Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...