Mosaicx Launches AI-Native CX Platform and Wins Top Honor at CCW Las Vegas 2025
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
(Smart CustomerService) - Artificial intelligence-driven virtual assistants have ushered in a shift in the modern customer experience (CX) landscape. These tools are a cornerstone for what we now recognize as conversational CX. The vast spectrum of conversational CX encompasses bespoke interactions, streamlined operations, and the nurturing of customer loyalty.
Central to conversational CX is the transformation of customer engagement. By harnessing emerging communication technologies, conversational CX places paramount importance on meaningful interactions across touchpoints. It strives to nurture insightful conversations tailored to customers' needs and preferences.
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
Mosaicx has launched its next-generation Engage platform—an AI-native customer experience solution that enables intelligent, adaptive, and...
Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...