Customer Service vs. Sales: Who Uses AI More?

(AIThority) - Ai awareness among the sales and customer service professionals is at an all-time high. They clearly understand the importance of using and consolidating their ai usage for various processes within their organization.

If AI doesn’t feature in your discussion on corporate strategy in 2023, you could be losing your competitive streak in the market. Of all the departments within an organization, Marketing, Sales and Customer Service seem to be ahead in their quest for AI adoption.