Expand your circle of wisdom to elevate leadership potential

Picture of Contributed Article Contributed Article : October 04, 2023

Interviews
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The CX Pod

Women make up a majority of contact center workers, but what does it take to move up the ranks and excel into a CX-focused leader? We talk to Rebecca Jones, general manager of Mosaicx about how women (and men) can tap into circles of wisdom and trust for personal and professional growth in the CX industry. Key...

 
How a Leading Bank Transformed Customer Experience

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Mosaicx delivers AI-powered automation and analytics that streamline banking services, boost employee retention, and create more personalized...

Case Studies
Global FinTech Leader Achieves Millions in Cost Avoidance and Fraud Prevention with Mosaicx

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Mosaicx delivers AI-powered automation that streamlines payment support, enhances fraud detection, and drives measurable ROI. Meeting the Need for...

Case Studies
Leading National Banks Drives Data-Backed CX Transformation with Insights360

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Mosaicx’ analytics and optimization platform, Insights360, delivers enterprise-level intelligence that improves IVR performance, boosts containment,...

Case Studies