Mosaicx Launches AI-Native CX Platform and Wins Top Honor at CCW Las Vegas 2025
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
(The Fast Mode) - In the always-evolving world of customer experience (CX), conversational AI heightens how consumers engage with brands. Conversational AI does so by enabling a fluid experience that keeps customers engaged and keeps them coming back. This engaging, fluid experience is known as “conversational CX,” and it’s reshaping the way decision-makers think about setting themselves apart from competitors.
Conversational AI facilitates natural communication with customers in real-time. It combines technologies - such as natural language processing (NLP), AI, machine learning (ML), deep learning, and contextual awareness - to deliver customer support and outreach via various channels.
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
Mosaicx has launched its next-generation Engage platform—an AI-native customer experience solution that enables intelligent, adaptive, and...
Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...