Mosaicx Launches AI-Native CX Platform and Wins Top Honor at CCW Las Vegas 2025
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
Companies that invest in new contact center technologies such as AI-enabled virtual assistants will be able to provide modern, high-quality, personalized service to customers despite labor shortages. Rebecca Jones, senior vice president and general manager of Mosaic from Intrado, discusses how virtual assistants can alleviate agent shortages and improve service levels.
Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb.,...
Mosaicx has launched its next-generation Engage platform—an AI-native customer experience solution that enables intelligent, adaptive, and...
Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...