Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue
(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all...
(VMBlog) - The rise of e-commerce, social media, and mobile devices has fundamentally driven companies to focus on creating a fluid digital customer experience (CX). But despite the rise of online shopping, the physical shopping experience has remained indispensable. Recently, a new approach to CX combines the physical and digital worlds: phygital experiences.
(YouTube) - How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all...
(YouTube) - Brian, David and Eric talk about why they've dedicated their lives to improving customer experiences, and they discuss how the newest...
(CustomerThink) - Experts estimate that in 2022, more than 70% of customer interactions will rely on emerging technologies such as machine learning...