Mosaicx

Making conversational AI surprisingly simple.

Employees

Silhouette of a woman reporting employee misconduct on her smartphone.

4 min read

5 Ways to Encourage Staff to Report Employee Misconduct

Compliance is critical to organizations. However, organizations face a number of challenges in adhering compliance reporting to relevant security...

Read More
Photo showing a man smiling while working, having a great employee experience in a contact center.

3 min read

The Future of Employee Experience in Contact Centers

The job market is undergoing a transformation, with people thinking critically about where and how they work. At the same time, consumer demand for...

Read More
Photo showing a man working in a contact center with on-screen software that supports contact center staffing.

3 min read

Support Contact Center Staffing with Virtual Agents

Contact centers are undergoing a transformation. Attrition is on the rise and costs to attract and retain talent are steep. At the same time,...

Read More