Making conversational AI surprisingly simple.


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5 min read

How to Improve NPS with AI-enabled Tools

Business growth and success hinge on customer satisfaction and loyalty, which makes customer experience (CX) a critical focus for many businesses....

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4 min read

Contact Center AI Trends for 2023

Contact centers are undergoing a massive transformation. Due to Covid-19, call centers took a hit, as call volume increased and the amount of...

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5 min read

6 Misconceptions of AI Virtual Agents in Customer Service

Smartphones and smart speakers give users nearly anything they want at the push of a button. AI virtual assistants like Siri, Google, and Alexa made...

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