Our Starting Point with Gen AI | Lauren Morris (Mosaicx)
(YouTube) - Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest...
(YouTube) - Let's get this show on the road. Literally. For the first time, No Hold Time is getting out of Omaha. In this episode, Brian and David meet up in San Diego for an event focused on customer service and customer experience.
Post-event conversations were the genesis for this podcast. Brian and David would meet up and talk about what they heard at recent events. So they decided they may as well record it and make a podcast.
As of this recording, the event wasn't even over yet, so this is the freshest take on a CX event yet. So that's the topic they discussed. Why do we attend these events, and are they worth it? They guys talk about their schedule, what they learned, what they're looking forward to in the event's final days, and why it's worth taking time away from their work and families to be there.
Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means.
(YouTube) - Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest...
(YouTube) - In this episode of #NoHoldTime, we talk with Gina Gibson, co-founder of OpTech Solutions, CEO of Think Forward, and co-author of...
(YouTube) - Exceptional customer experience is vital for the finance industry. In our latest episode of No Hold Time, we sat down with industry...