Our Starting Point with Gen AI | Lauren Morris (Mosaicx)
(YouTube) - Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest...
(YouTube) - In this episode of #NoHoldTime, we talk with Gina Gibson, co-founder of OpTech Solutions, CEO of Think Forward, and co-author of Revolutionizing Customer Experience. When enterprise-level executives face a CX challenge, Gina vets vendors and identifies the best solution for their business need. Watch/listen to learn about: - How business leaders really feel about AI - Running business simulations to see how everyday actions impact CX - Whether to build or buy AI - Why you should have "partners" instead of "customers"
Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means.
Do you have something to say about this episode? Join the conversation by finding Mosaicx on LinkedIn.
(YouTube) - Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest...
(YouTube) - In this episode of #NoHoldTime, we talk with Gina Gibson, co-founder of OpTech Solutions, CEO of Think Forward, and co-author of...
(YouTube) - Exceptional customer experience is vital for the finance industry. In our latest episode of No Hold Time, we sat down with industry...