What is a Virtual Agent?

Picture of Mosaicx Mosaicx : Jan 2, 2024 8:00:00 AM

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(YouTube) - Today's topic is real-world use cases of conversational AI. The guys talk about their personal favorite experiences with AI in automation and customer service. Then they share examples and stories from their own clients. This episode breaks away from theory and reveals how businesses are actually using conversational AI today.
Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

Picture of Mosaicx Mosaicx: Oct 1, 2024 4:21:50 PM

(YouTube) - Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest...

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Build Long-Term Relationships with Customers

Build Long-Term Relationships with Customers

Picture of Mosaicx Mosaicx: Sep 10, 2024 4:14:14 PM

(YouTube) - In this episode of #NoHoldTime, we talk with Gina Gibson, co-founder of OpTech Solutions, CEO of Think Forward, and co-author of...

Podcast
CX in the Finance Industry | Lauren Edrington (Bank OZK) & Todd Sale (Corpay)

CX in the Finance Industry | Lauren Edrington (Bank OZK) & Todd Sale (Corpay)

Picture of Mosaicx Mosaicx: Aug 27, 2024 12:00:00 AM

(YouTube) - Exceptional customer experience is vital for the finance industry. In our latest episode of No Hold Time, we sat down with industry...

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