3 min read
Why Your Company Should Establish a Voice Technology Strategy
Speech recognition technology has grown incredibly sophisticated—and popular. Many of us regularly take advantage of voice software on our phones and...
Implementation
4 min read
Tips for Selecting Virtual Agent Software and IVA Providers
The market is hot with new, “intelligent” technologies that promise to improve the customer experience. With so many options, it is necessary to take...
4 min read
101 Guide to Intelligent Virtual Agents
Customers need digital support around the clock. Businesses can turn to intelligent and automated solutions to support today’s demands, with ...