Conversational AI Resources

5 MIN READ
AI in Healthcare Contact Centers: Patient Care Automation from Virtual Agents
Expectations for individual patient care have increased. Patients want to feel seen and heard by their providers. They also want to trust that those providers work...
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5 MIN READ
Benefits and Use Cases of Conversational AI in Healthcare
Conversational AI solutions are changing customer service in nearly every industry. In the case of the healthcare industry, technological advancements allow patients...
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5 MIN READ
IVR vs. IVA: Is There a Difference and Does It Matter?
IVR and IVA are both technologies that allow customers to interact with a company without having to speak to a live agent. They have two purposes. First, they make...
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Learn how Mosaicx has helped Vibrant Emotional Health improve access to urgent mental health care through the 988 Lifeline.
Together, we've routed 10 million contacts including calls, texts, chats, and video phone.
Together, we've routed 10 million contacts including calls, texts, chats, and video phone.
The AI Platform to Elevate Customer Experience
Generate revenue, reduce costs, and strengthen customer loyalty without losing the human touch.
30+ years of enterprise grade IVR and CX excellence to empower your business.
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